New Clients
Client Form
If you are a NEW client to our office, the attached “New Client Intake Form” contains forms that will need to be filled out when you arrive at our office.
Printing them, filling them out and bringing them with you will allow us to attend to your needs quickly than completing them on your arrival.
Please contact us if you have any questions, or would like us to send you a copy of the forms.
Payment Options
For your convenience, we accept Visa, MasterCard, e-transfer, debit and cash.
Payment is expected at the time services are performed.
Direct Billing for Insurance Plans
We can offer direct billing for most insurance plans, at your request.
You will be provided with treatment options to best address your care regardless of what your plan covers.
Our administrative team can assist you in understanding your insurance plan better and, if requested, can send estimates to your insurance company prior to starting.
Due to privacy regulations and limitations, it is the clients responsibility to provide our office with up to date insurance coverage breakdowns.
As a service to our patients, our practice accepts most insurance programs. Our staff will prepare all the necessary forms for your benefits.
However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. Our staff will gladly submit a pre-treatment estimate to your insurance company so that you will know what your benefits will be.
-
Any Out-of-Network Insurance
-
Employee Assistance Program (EAP)
-
Crime Victim Assistance Program (CVAP)
-
Veterans Affairs Canada
-
Victim Quick Response Program
-
Discount rates for students
The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our clients for similar services.
Your policy may base its allowances on a fixed fee schedule, which may or may not coincide with our usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.
